Social Media Strategery

MARCH 8, 2011

The Internal Community Manager wears many hats. It’s very much like trying to teach someone to use a wiki for collaboration instead of using email. Writer - Every community platform has some sort of front page along with some static “About this community&# type of content.

Communities 137

Communities Wiki Yammer Forums 137

Social Media Strategery

AUGUST 26, 2010

If there’s a glitch involved with posting a new comment to a forum, they’re going to be the first ones to see it, diagnose the problem and fix it. They’re just told to “give us a wiki&# or “develop a blog for me.&# Actually using the blog or wiki isn’t a requirement. and Government 2.0

Gov 2.0 117

Gov 2.0 Tools Wiki Sharepoint 117

Buzz Marketing for Technology

JULY 7, 2008

Here are some random thoughts from a collection of these experiences and feedback from conference speeches: 1) Features are NOT user experiences: Warning…if you ask someone about desired user experience and they say wiki or forum, you have work to do. 4) None of the following are community platforms: Wikis, Blogs or Forums.

Communities 117

Communities Groups Groups Social Media 117