agora pulse

OCTOBER 26, 2020

In addition, Agorapulse has great social listening options that help social media managers stay on top of key conversations. Social CRM. Agorapulse has a powerful social CRM , making it one of the best social media management apps for building relationships. Social CRM. Social CRM.

Social Media Management 138

Social Media Management Social Media Tools Social CRM 138

Dave Fleet

APRIL 12, 2011

That’s all the more so online, where people can talk back and potentially ask uncomfortable questions. Even if you do manage to convince people of the need to communicate, the time it takes to do the convincing often means that you miss the boat on getting your response out there in time for people to see it.

Social CRM 379

Social CRM Cost Microsoft Issues 379

Convince & Convert

AUGUST 18, 2010

What’s the hot new trend in social media that we can bring to our clients? Better question: How can we optimize and improve our existing social media programs? Better question: How can we encourage existing customers to truly engage with our clients on the social Web? What do you think?

Questions 161

Questions Social Media Consultant Education 161

agora pulse

JUNE 13, 2020

You can also access the full list of your tweets within the specified time frame to identify your best-performing content : Additionally, the “Community management” tab lets you assess your team members’ effectiveness in managing replies and comments on Twitter. If you want to test out Agorapulse, you’re in luck!

Analytics 204

Analytics Tools Twitter Hashtag 204

Sprout Social

JANUARY 9, 2024

Consult data reports from trusted publications, survey your customers, collect competitor intel and sift through past social data. Seek to answer questions like: Where do our customers currently encounter friction? Research how your customers want to engage with you, and what kind of personalization efforts would resonate most.

Social Media 116

Social Media Sentiment Data Team 116

SocialFish

APRIL 5, 2011

Avectra –We’re working with Avectra on an ambitious project to explore the implications of Social CRM for associations. We’ve been consulting with them on Social CRM trends and applications, we held an in-person group discussion with association executives who are on the front lines of these changes.

Review 150

Review Social CRM Consultant Module 150

Justin Levy

JANUARY 23, 2013

What is The Socialized Business Podcast? This is the description that you can find on our website: The Socialized Business Podcast was created to educate and inform the community on the growing trend of social business and how it’s affecting both large and small organizations. Let me know in the comments.

Social CRM 100

Social CRM Overview RSS Social Media Management 100

Pixlee

NOVEMBER 21, 2017

Gain Visibility into Influencer Engagement Rates and Follower Counts using Social CRM. The ability to find and add influencers, as well as enable them to publish content for your brand within Pixlee’s Social CRM tool already provides tremendous value for many brands. Quickly Build Landing Pages.

Social CRM 42

Social CRM UGC Aggregator Influencer 42

Social Media Network Marketing

OCTOBER 15, 2010

Tying this invaluable data into a CRM solution generates sales leads, ideas for product direction and strengthens a company's image and brand. Opinionated social networking users become a virtual focus group, praising or complaining about a company's offerings, and coming up with suggestions for improvements or new products or brands.

Social Media 101

Social Media Social CRM Repository Wiki 101

agora pulse

JULY 14, 2020

Our survey of community managers all over the globe returned seven universal features you must look for. As a social media manager, you don’t have time to try out each one you hear about! Multiple social media managers might unknowingly schedule competing content for the same brand. to common questions.

Tools 97

Tools Twitter Social Media Management Team 97

SocialFish

OCTOBER 1, 2010

Which is More Powerful: Social Proof or Social Pioneering? Big Questions for Associations – Part 3 (Elizabeth Engel). Offline-to-Online-to-Offline: Lessons Learned in Building a Custom Community Platform (Frogloop). Association lobbyists: Congress is kicking our butts when it comes to social media (Stefanie Reeves).

Analysis 165

Analysis Social CRM Construction Foursquare 165

Rebekah Radice

SEPTEMBER 28, 2015

To capture consumer attention, answer ‘blocking’ questions immediately. Beef Up Your Social Media Profiles. In order to capture their attention, you need to answer the WIIFM question immediately. Social media can help you drive sales and leads by building deeper, more meaningful connections with your audience.

Social Media 161

Social Media Tips How To Hashtag 161

Sprout Social

JANUARY 9, 2017

Maintaining a social media CRM is vital for ensuring customer retention and quantifying social ROI. Last week at #SproutChat , we discussed tips and tricks for referencing past conversations within Sprout and dug deep into understanding the value of a social CRM and how it can help your organization reach its 2017 goals.

Social Media 40

Social Media Social CRM Social Media Management ROI 40

Convince & Convert

SEPTEMBER 14, 2010

The debate on Social CRM (sCRM) could easily become a distraction. As marketers, we need to reach our customers where they are and social media’s potential in that regard is unquestionable. Look here for some clues [link] Do your homework – start here [link] – social CRM is not Advertising 1.0

Social Media 123

Social Media Social CRM Strategy Consultant 123

Techipedia: Tamar Weinberg

JANUARY 26, 2011

There are perhaps a half a dozen active employees representing this company on the Twitter account in question, and with only about 5 tweets per day, none of them really get it. What’s your social media policy? What are your goals of social media? Social media is about real engagement and truly connecting with people.

Findability 201

Findability Domain Name Policies Social CRM 201

Convince & Convert

SEPTEMBER 22, 2010

DJ Waldow Director of Community, Blue Sky Factory @djwaldow [link] Jered I think you hit the nail on the head, here. I especially like your comparison of social media to digital bumper stickers and an expression of passion for something, as opposed to permission to market to them. Warm fuzzies.

Social Media 137

Social Media Strategy Social CRM Consultant 137

Convince & Convert

JULY 5, 2010

Wonderful community-building strategy! Wonderful community-building strategy! Wonderful community-building strategy! Wonderful community-building strategy! Wonderful community-building strategy! Wonderful community-building strategy! Wonderful community-building strategy! Thomas for five days.

Community building 116

Community building Social CRM Consultant Posterous 116

Convince & Convert

AUGUST 2, 2010

Many businesses are past the point of asking the “should we be on Facebook&# question. The new question is “how to I use Facebook optimally – as more than a newfangled Yellow Pages?&# I’ll be talking about brand community strategy and how to activate your audience.

Facebook 122

Facebook Social CRM Consultant MySpace 122

agora pulse

APRIL 7, 2020

This affordable social media tool manages your brand’s digital assets and post templates, so you can be sure your team is always working from the same resources. Loomly integrates with Slack so you can ask questions, get answers, and stay on the same page with your team. You need to link Zapier and Buffer to publish to Instagram.)

Social Media Management 208

Social Media Management Social Media Tools Collaboration 208

Sprout Social

DECEMBER 8, 2016

Information your team can use to provide context to your community and keep engagement top-of-mind. Whether it’s a first time customer who has a question about your brand or a long time follower who regularly engages, the Instagram Contact View streamlines internal communication and equips your team to respond knowledgeably and accurately.

Engagement 40

Engagement Instagram Avatar Social CRM 40

Convince & Convert

SEPTEMBER 7, 2010

More from Convince and Convert Is Twitter for Business Even Worth the Trouble Why Social CRM Needs to Be Less About the Social and More About the Customers The 3 Amigos: Email, Blogging, Social Sharing Convince and Convert Recommends From Twitter to Blog – #FollowFriday Vol. If he’ll be near you, check it out.

Review 115

Review Social Media Social CRM Consultant 115

Convince & Convert

NOVEMBER 30, 2011

Every time your front line responder(s) need to find out the answer to a customer question, or check with a manager about how to word something, you have failed to truly embrace the real-time nature of modern customer relations. You win by eschewing permission in favor of response time. Beg for Forgiveness Rather Than Ask for Permission.

Smart Phone 127

Smart Phone Comparison Communities Company 127

Social Media Network Marketing

MAY 31, 2010

Sections To Read Home Main Page Community - Social Media Network Online Who will benefit from this blog? Social Media Ne. About Me - Social Media Network Online Contact Me - Social Media Network Online Your Contribution To This Blog - Social Media Netw. Unported License. Reactions: Email This BlogThis!

Social Media 62

Social Media Social CRM Reputation Widget 62

Convince & Convert

JUNE 17, 2010

I love the Twitter culture and community, and I spend quite a bit of time using Twitter. good question!] good question!] good question!] good question!] good question!] [link] krenee76 Is Your Twitter Addiction Paying Off [link] RT @jaybaer [Hmmmm. good question!]

Twitter 126

Twitter Metrics Social CRM Consultant 126

Convince & Convert

MAY 5, 2010

This 40-something Florida Mom found herself undergoing several simultaneous life shifts, and realized that products and the communication about them didn’t resonate with her any longer. With free membership open to all women, JaneNation combines social networking with opinion collection. It’s on JaneNation.

Social Media 126

Social Media Case Study Strategy Study 126

Convince & Convert

MARCH 4, 2010

Blogging for Community These blogs seek to guild a consistent readership that interact with the blogger(s) and advocate on behalf of the content on other social outposts. One question for you though — are these categories mutually exclusive? JG You know that tattoo says Leslie from the person's perspective right?

Metrics 132

Metrics Strategy How To Tourism 132

Convince & Convert

AUGUST 16, 2010

Consulting Speaking About Email jay@convinceandconvert.com Ear +1 602.616.1895 Book Me to Speak to Your Group About Social Media Upcoming Social Media Speaking Gigs ExactTarget Connections - September 14-16 - Indianapolis Coastal Social - September 29 - Baton Rouge American Automobile Association - October 6 - Orlando Facebook Success Summit - October (..)

Newsletter 114

Newsletter Social Media Alltop Social CRM 114

Webbiquity SMM

MAY 10, 2011

After the webinar (if it’s been recorded), write a follow-up post answering questions from the event and directing visitors to the recorded version online. Answer questions in your blog posts. Some of the most popular posts I’ve written on this blog were essentially extended responses to client questions.

ROI 191

ROI Case Study Bazaarvoice Klout 191

Convince & Convert

FEBRUARY 15, 2010

That's what I mean when I say uni-directional social media. I was asked this question yesterday, email vs twitter and why? Thanks Jay [link] briantroy For many companies – who look at Social Media as a new way to reach prospects – you are exactly right. link] Samuel Fagan Great post. Thanks dude.

Social Media 114

Social Media Strategy Social CRM Newsletter 114

Convince & Convert

JULY 27, 2010

Second, this circumstance raises an important question: Are You Growing Your Voices? First of all, tremendous thanks to the incredible team of guest bloggers who did an amazing job keeping the content fresh, and the conversation lively. Certainly, there is a benefit to creating content on a daily basis. Find new content creators!

Social CRM 117

Social CRM Consultant Blogger MySpace 117

Jeff Esposito

JANUARY 5, 2012

Since we all like to play Nelson and chime in HA HA at every blunder, the real question becomes are we doing more harm or good to the industry we all work in. IKEA Hosts Sleepover For 100 Lucky Facebook Fans – file this one under oddities from across the pond, while also being a good social campaign and listening to your community.

Library 30

Library News Social CRM Policies 30

Convince & Convert

JUNE 29, 2010

link] jaybaer No question. link] Weintraub Adv RT @jaybaer: Cognitive Surplus – Use Social Connectivity to Change the World [link] [link] Teresa Basich Absolutely stellar review of @cshirky's new book "Cognitive Surplus" by @jaybaer: [link] [link] David Weedmark Great stuff Jay!

RSS 118

RSS Collaboration Social CRM Consultant 118

Convince & Convert

FEBRUARY 23, 2010

there’s a schism coming in social media between companies using it for marketing, and companies using it for customer service and CRM. Thus, one of the first questions I recommend you ask about your social program is whether it’s true mission is to gain customers, or retain the ones you have.

Social Media 118

Social Media Strategy Social CRM Company 118

Convince & Convert

AUGUST 24, 2010

One other thing that I would toss out there…in our community of Social Media, marketing, etc., .&# But I think if everyone banded together and told SXSW that this forces really good people to negotiate their need to have a panel with what they teach the rest of the year, it could make a difference.

Social CRM 111

Social CRM Consultant MySpace Social Media 111

Convince & Convert

MAY 12, 2010

Consulting Speaking About Email jay@convinceandconvert.com Ear +1 602.616.1895 Book Me to Speak to Your Group About Social Media Upcoming Social Media Speaking Gigs ExactTarget Connections - September 14-16 - Indianapolis Coastal Social - September 29 - Baton Rouge American Automobile Association - October 6 - Orlando Facebook Success Summit - October (..)

Consultant 121

Consultant Social CRM MySpace Social Media 121

Convince & Convert

MAY 4, 2010

There is of course relentless chatter about social media ROI and success metrics. Measuring social media is viable, but not obvious. Great question. Is the same true in adoption of new technologies? How should companies evaluate success? The ROI of many Enterprise 2.0 technologies can be relatively easily derived.

Social Media 117

Social Media Strategy Consultant ROI 117

Convince & Convert

FEBRUARY 11, 2010

Consulting Speaking About Email jay@convinceandconvert.com Ear +1 602.616.1895 Book Me to Speak to Your Group About Social Media Upcoming Social Media Speaking Gigs ExactTarget Connections - September 14-16 - Indianapolis Coastal Social - September 29 - Baton Rouge American Automobile Association - October 6 - Orlando Facebook Success Summit - October (..)

Social Media 114

Social Media Strategy Apple iPhone 114