Absolute PA

MARCH 14, 2014

It helps your prospects make a personal connection with you, creating loyalty (we ALL choose to buy with people we like and trust) , and gives passers-by a reason to come back to your website more often. Heck, you might even have an FAQ page on your website – each answer being a potential blog post!

System 105

System WordPress FAQ Small Business 105

Hootsuite

JANUARY 18, 2024

An everything app (also sometimes known as a “ super app “) is a mobile app that handles a broad range of digital needs, including messaging, social networking, ecommerce, delivery services, and even financial services like online banking. FAQs about everything apps What are super apps used for?

HootSuite 79

HootSuite Banking Microblogging Loyalty 79

Hootsuite

FEBRUARY 15, 2024

It’s an open invitation to connect with them, and building that sense of community can boost engagement and loyalty. Step 3 : Choose the social network you want to post to. FAQs about creating video content for social media How do I optimize my video for social media? Or all of the above!

Video 107

Video Social Media Tips HootSuite 107

Hootsuite

AUGUST 24, 2021

If you know where customers are having issues with your brand or its products, you can resolve pain points before you lose customer loyalty. Similarly, if your brand constantly gets the same questions, take the time to publicly display answers to FAQs. For example, Instagram Highlights are a great for posting FAQs: Source: Hello Bello.

SMS 110

SMS Survey HootSuite Sentiment 110

Hootsuite

APRIL 29, 2021

In the 10 years since its launch, Line has become the leading social platform in the country, with roughly 68% of the population on the app. Apart from YouTube, no other social network has been able to rival Line’s hold on the Japanese market. Source: Line. What is the Line app used for? Line demographics.

Brands 120

Brands HootSuite Yahoo Survey 120

Convince & Convert

SEPTEMBER 7, 2010

His tale of his switch of coffee loyalty from Tim Horton’s to McDonald’s is a documentary-style account of how real people perceive and are impacted by business details we all too often take for granted.

Review 115

Review Social Media Social CRM Consultant 115

Hootsuite

JUNE 19, 2023

Safeguard customer information and data Social media can be used to distribute sensitive information about customers, such as account numbers and financial statements. A clear policy outlining what type of customer data is allowed on social networks helps protect private data. What is the role of social media in banking?

Banking 96

Banking Policies Template Templates 96

Hootsuite

FEBRUARY 15, 2024

It’s an open invitation to connect with them, and building that sense of community can boost engagement and loyalty. Step 3 : Choose the social network you want to post to. FAQs about creating video content for social media How do I optimize my video for social media? Or all of the above!

Video 75

Video Social Media Tips HootSuite 75

Convince & Convert

MAY 5, 2010

With free membership open to all women, JaneNation combines social networking with opinion collection. Women are routinely misunderstood or ignored by advertisers despite their unprecedented purchasing power and loyalty to brands that earn their trust. I, for one, will be encouraging my clients to spend time at JaneNation.

Social Media 126

Social Media Case Study Strategy Study 126

Hootsuite

JULY 13, 2023

Magic happens on social media when the right stories are heard and the right conversations are started. The list of Sprinklr alternatives below offers a variety of powerful social media tools to help you drive customer engagement, boost brand loyalty, and manage your online reputation.

Comparison 77

Comparison HootSuite Hubspot Price 77

Convince & Convert

JULY 28, 2010

This is the strategy of creating a Social FAQ. Thanks for the link back to the social FAQ – I'd lost the link during my busy summer. These front lines warriors are the people most in touch with the concerns and questions of your customers and prospects. Have them document EVERY question they receive.

Social Media 150

Social Media Strategy Consultant B2B 150

Convince & Convert

JUNE 24, 2010

That’s what builds loyalty and advocacy. At the end of the video, you’ll see my question as to whether the king of the infomercial and the king of social media are really the same guy? I’m just working through this tie between infomercials and social media. That’s just a brochure in 140 characters.

Social Media 122

Social Media Strategy Social CRM MySpace 122

Convince & Convert

JULY 6, 2010

The taboo of never tooting your own horn with a press release about your good deeds clearly has crumbled in corporate America, and companies today are not only promoting philanthropy through social networks, they’re building unique Facebook pages and Twitter profiles for these important programs.

CSR 138

CSR Social Media Strategy Consultant 138

Convince & Convert

SEPTEMBER 14, 2010

Intelestream Companies are focusing more on retaining existing customers and increasing their loyalty. Social CRM still has a long way to go however the variety of options are already proving to be successful communication tools. Everybody loves to stir the pot, but coming up with a programmatic solution or strategy is much harder.

Social Media 123

Social Media Social CRM Strategy Consultant 123

Hootsuite

JULY 13, 2022

Done right, c ustomer experience will help you increase sales and improve brand loyalty. Use bots to: help guide your customers through the sales journey, for FAQ answers, and. This way, you’ll support your customer experience on social media. It’s not just another industry buzzword. general customer support requests.

Tips 108

Tips HootSuite Survey Template 108

Convince & Convert

APRIL 15, 2010

Creating and propagating smart, optimized content that succinctly answers those questions is the most direct line to sales and loyalty. It builds brand loyalty like a gym membership. (I'm Your potential customers have questions about your company, your products, your services, your competitors. There always have to be new content.

Content 125

Content Marketing Consultant Social Media 125

Convince & Convert

SEPTEMBER 21, 2010

Social media is hard False. And that’s only because of the alphabet soup of social networks, lifestreams, sharing sites, etc. Social media is not about Facebook or MySpace or Flickr or Twitter or blogs or YouTube. “Social media is not about Facebook or MySpace or Flickr or Twitter or blogs or YouTube.&#

Social Media 151

Social Media Strategy Consultant Web 2.0 151

Convince & Convert

SEPTEMBER 21, 2010

Awareness, Sales, or Loyalty? Or Loyalty for Nothing -> Acted once? Or Loyalty for Nothing -> Acted once? Or Loyalty for Nothing -> Acted once? The elevator pitch is dead. Can you describe what your company does in 120 characters or less? What’s the Point? What type of program is this?

Social Media 167

Social Media Strategy Consultant Conference 167

Hootsuite

MAY 3, 2023

Like most search engines and social networks, YouTube uses a variety of elements to determine the placement of your video in search results. YouTube SEO FAQs What is SEO on YouTube? If you’re a content creator or even just a YouTube hobbyist, you probably want more people to watch your videos.

SEO 112

SEO YouTube Embedding Hashtag 112

Convince & Convert

APRIL 28, 2010

Look to Yelp and Forums When you get beyond social networks, the heaviest concentration of influential impressions is on ratings and reviews sites (32%), followed by discussion boards/forums at 29%. Take your email lists, and use Flowtown to determine who within your customer base has a Facebook account. Sore spot with us PR types.)

Social Media 149

Social Media Strategy Influencer Social CRM 149

Convince & Convert

APRIL 13, 2010

link] Lee Riley The Best Advice Has No Shelf Life #li [link] [link] Yael Davidowitz-Neu As always, I enjoy your perspective on how the principles of building brand loyalty/customer engagement remain the same despite significant changes in technology. Tons of applicability for social networking. link] jaybaer Brilliant!

Social Media 113

Social Media Strategy Influencer Education 113

Convince & Convert

JULY 14, 2010

The problem is that social is far more about building loyalty and engaging current and future customers than it is about driving immediate sales results. While it can drive immediate sales in some cases, thats not the primarily value it offers.

Social Media 136

Social Media Strategy Metrics Organization 136

Convince & Convert

MAY 26, 2010

Place making social media (Foursquare, Gowalla, et al) will continue to gain traction over the next 18 months. These services are in many ways would Twitter was originally, with another layer of loyalty and rewards built in. The reviews business will be transformed by geo-location.

Social Media 135

Social Media Consultant Video Strategy 135

Convince & Convert

JULY 22, 2010

However, if a firm focuses on building brand loyalty with a small subset of customers, they may find that it has an exponential impact. But, I certainly understand your question, the term ‘social media’ has become such a broad one that its difficult to pin down its precise definition.

Social Media 129

Social Media Strategy Influencer Case Study 129

Convince & Convert

AUGUST 10, 2010

More from Convince and Convert Is Twitter for Business Even Worth the Trouble Why Social CRM Needs to Be Less About the Social and More About the Customers You Are Pissed Off at the Wrong Guy Convince and Convert Recommends The Metrics of Social Media (Danny Brown) The HEART of Social Media (Danny Brown) Why Loyalty and Mobile Marketing is the Future (..)

Social CRM 134

Social CRM Influencer Klout Social Media 134

Your Escape From 9 to 5

JANUARY 31, 2020

2 – Leverage Social Media for Traffic. Billion monthly active users online in the top 8 social networks. FAQs, product specifications and demo videos are all examples of sales focussed content that gives potential clients more confidence for taking sales related action. 17 – Create Social Media Communities.

Strategy 85

Strategy Tips Marketing Wikipedia 85

Convince & Convert

APRIL 14, 2010

What was the old maxim 'do unto others as you would have them do unto you' [link] Courtenay Pitcher @Jordan_Youl – thanks for your question about sharing what you do.

Social Media 129

Social Media Consultant Health Care Questions 129

Convince & Convert

FEBRUARY 25, 2010

It’s so important for to know you’re facts and your customer while using social networking. If you don’t know what you’re talking about or who you’re talking to, there is no point is networking. The opportunity social networking provides in incredible.

Social Media 117

Social Media Case Study Strategy Study 117

Convince & Convert

APRIL 22, 2010

If you’re considering “social media&# as a way to build loyalty among your existing customers, moving them from a relationship rooted in transactions to a symbiotic relationship anchored in advocacy, there are dual alternatives: 4. by @jaybaer [link] [link] Shawn McPike Great article Jay.

Social Media 129

Social Media Social CRM Loyalty Web 2.0 129

Convince & Convert

SEPTEMBER 1, 2010

There’s a huge gap between the perception of social media as an instant, free, can’t miss marketing opportunity and the reality of social media as a long-term, time-intensive customer loyalty and brand advocacy opportunity. This has happened before online.

Social Media 121

Social Media Consultant Social CRM eBook 121

Convince & Convert

APRIL 8, 2010

I totally get the point of the iPad as a way to make casually web browsing, social networking, and ebook-reading simpler and trendier, but in no way are these things “computers&#. And MiFi is soooo much better than USB dongle. Surprised it hasn't taken off more yet. RevShark Great post Jay.

iPad 137

iPad Content iPhone Wireless 137

Hootsuite

APRIL 19, 2023

With WhatsApp, you can use chatbots to answer customer FAQs, set up automated push notifications, or respond personally to questions to create an intimate shopping experience. The rise of social messaging apps has given brands a direct line to every single far-flung follower. WhatsApp is the most popular global messenger app.

HootSuite 88

HootSuite Delicious FAQ Conversation 88

Convince & Convert

MARCH 16, 2010

And given that Facebook creates a backlash with their constant 'tweaks', maybe it's OK that people like the simplicity of Twitter – if Twitter stay true to what people enjoy about it, that seems like it would actually build more loyalty. I'm not even going to try. Thanks for the thought-provoking post!

Social Media 125

Social Media Strategy Foursquare Social CRM 125

Sprout Social

APRIL 6, 2023

Additionally, your chat conversations will differ based on the pages, networks and channels your programs live on. Consider your options: Your website Messenger by Meta Twitter Direct Message Instagram Direct This is essential because demographics differ for each social network.

Marketing 79

Marketing Airlines Conversation Team 79

Convince & Convert

AUGUST 25, 2010

Carefully crafting and leading the consumer experience in-store and virtually, has earned the company trust and admirable loyalty. Experience=trust + loyalty, the formula is simple yet solving it takes work. link] [link] Gregg Morris #LocationBased social networks w/value. link] jaybaer Brilliant point Mike.

Facebook 144

Facebook Yahoo Collaboration Social CRM 144

Later

AUGUST 21, 2020

And social media is a great way to share that mission with your community. Supporting a cause on social media helps humanize your brand and increase brand loyalty. Multiple employees — from the founder to the office manager — film videos answering FAQs and showing the inventory, order, and shipment process.

Instagram 104

Instagram Brands Communities Loyalty 104

Convince & Convert

APRIL 7, 2010

There are three primary benefits: awareness via virality and social proof; loyalty and rewards; and market research. Recently, I had the good fortune of hosting the weekly #socialmedia chat (Tuesdays 9am Pacific) where social media types congregate on Twitter and answer three questions posed by the host. .

Foursquare 152

Foursquare Analysis Consultant Mobile 152