article thumbnail

10 Inspiring Examples of Amazing Brand Communities

Social Media Strategies Summit

Building a brand community isn’t about improving vanity metrics like engagement and follower count. According to a survey from Vanilla Forums , 58% of brands say their communities improve customer loyalty. Nine in ten consumers read reviews before making a purchase, so building review functionality into your community makes sense.

Examples 233
article thumbnail

X Announces Coming Community Features, Including Pinned Communities and Search

Social Media Today

X is looking to give Communities a boost as a means to spark more topical engagement.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

WhatsApp Adds Community Events to Facilitate Expanded Engagement

Social Media Today

Some new features for WhatsApp Communities.

article thumbnail

WhatsApp Adds Community Events to Facilitate Engagement

Social Media Today

Some new features for WhatsApp Communities.

article thumbnail

How Government Agencies Can Best Engage Their Communities on Facebook

Social Media Strategies Summit

Your ability to build an online community and share updates with your constituents on Facebook has never been stronger. Pinning important posts to the top of your Facebook Page for ease of viewing helps proactively inform and educate your community. Sometimes a simple graphic is most effective at communicating its message clearly.

article thumbnail

X Adds Elements to Communities as Group Engagement Continues To Rise

Social Media Today

X says that time spent on Communities has grown 600%.

article thumbnail

Reports Find Community Notes Is Failing To Address Misinformation on X

Social Media Today

Community Notes has a key flaw in its process.