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50 (of the) Best Social Media Guides, Tips and Insights of 2011 (So Far)

Webbiquity SMM

9 Social Networks Your Business Should Be Using by Likeable Media. Beyond the obvious (Twitter, Facebook, LinkedIn and YouTube), Cara Friedman makes the case for adding social networks like Flickr , Tumblr and Meetup to your social media marketing mix. Social Media Case Studies. Social Media and SEO.

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What’s a social CRM going to do for my business?

Janet Fouts

Some are really a contact management system that allows you to use social media listening strategies to keep tabs on your customer database, while others offer a way to create communities around your products and then your sales and support team can interact with them. As a social media coach I work with a lot of companies.

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Do you need to own your community?

Jeff Esposito

A little while back I was catching up with my friend Jim Storer of the Community Roundtable before we shared a panel about social customer support. In our prep, Jim and I continued our on-going disagreement on whether a company needs to own the platform that they are keeping a community on.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

One of the local Twitterati here had Chris Brogan up to Maine for a social media conference, and I caught it on UStream. Heck, I'd even buy a lithium powered weed whacker from him if he endorsed it. Go onto Twitter and bitch about Dish Network. He was personable and funny, a real likable guy. I'd buy a book from him.