Convince & Convert

AUGUST 29, 2024

In fact, it’s the second most visited website globally, boasting over two billion logged-in monthly users who actively seek information, entertainment, and community. For small businesses, in particular, this passive income stream can be very helpful in providing much-needed resources to reinvest in marketing and fuel further growth.

YouTube 140

YouTube B2B Reputation Video 140

Oktopost

JULY 21, 2024

Here’s a non-exhaustive list of some of their responsibilities: writing content, creating graphics, managing an active community, monitoring analytics, and keeping up with the latest trends. This dedicated time ensures you stay on top of community management without overwhelming your schedule. The list just goes on. Let’s dive in!

Social Media Management 118

Social Media Management Products Social Media Tips 118

Convince & Convert

NOVEMBER 4, 2021

Just when we thought we, as social media strategists and community managers, could rest up from the twists and turns of the last 18 months, the holiday season is upon us. . As the demands ramp up, ensure you meet as a team and determine the resources you need to deliver the experience you want. It feels like it could be a doozy. .

Communities 179

Communities FAQ Training HootSuite 179

Sprout Social

OCTOBER 10, 2024

A social media network is an online platform that supports communication, interaction and content sharing among individuals and communities. Interactions are less public and flourish in comment sections, direct messages and closed communities. They’re built primarily for communication, connection and content sharing.

Social Media 123

Social Media Brands Reddit B2B 123

Sprout Social

AUGUST 30, 2024

This includes: Instant support via chatbots and an FAQ resource Real-time support from live chat or phone Additional personalized support via email or text messages Source As noted earlier, no two customers are the same in terms of their needs and expectations. Note the “Quick answer” at the top of each query.

Knowledge Base 129

Knowledge Base Forums Loyalty Issues 129

Sprout Social

JANUARY 15, 2025

Download existing TikTok content and resources Download your existing TikTok content, data and other resources and as soon as possible, as it is unclear what access to the app will look like if there is a nationwide shut down. Here are four steps you can take right now to prepare for the ban. Instead, invest where it counts.

Brands 126

Brands Influencer Hosting YouTube 126

Convince & Convert

NOVEMBER 22, 2024

These are people who are passionate about a specific interest or community, whether it’s vegan marathon runners or eco-conscious yoga practitioners. Building Trust Through Niche Communities Trust is the cornerstone of marketing success, and niche communities are fertile ground for building it.

Marketing 141

Marketing Apple Loyalty Authentication 141

Sprout Social

MAY 3, 2023

Active social media communities build hype around a brand, providing organic amplification for launches and promotional activities, alike. That being said, community management in social media and owned community management are two entirely different beasts. What is social media community management?

Communities 136

Communities Social Media Authentication Loyalty 136

Sherrilynne Starkie

APRIL 5, 2018

It takes time and resources. It takes digital knowledge along with solid marketing and communications experience. Despite sinking time and resources into social media, many companies are not seeing the results they want. To succeed we must constantly change what we do and how we do it. Keeping up is not easy.

Social Media 329

Social Media Consultant Resources Curation 329

Convince & Convert

MAY 28, 2024

That is why building an engaged community is a critical part of a successful social media strategy , and why it’s crucial to measure it as more than just a vanity metric or follower count. Building an authentic and engaging social media community is the same.

Communities 129

Communities Social Media How To Metrics 129

Hootsuite

JANUARY 17, 2025

Leverage the passion of existing online communities No matter what cause youre working on, theres a relevant online community to tap into. Communities have substantial overlap on social media. Develop useful resources and thought leadership Effective advocacy campaigns rely on the social element of social platforms.

Social Media 99

Social Media HootSuite How To Policies 99

Hootsuite

DECEMBER 4, 2024

Much of their work is focused on students and families that come from low-income or marginalized communities. After the first year and a half, we decided to focus our energy and resources in a more strategic way, not everyone, everywhere,” Li says. That ensured the series felt authentic both behind-the-scenes and on screen.”

Class 105

Class Survey YouTube Analytics 105

Sprout Social

NOVEMBER 27, 2023

Social media marketers understand the power of community more than most. But for a long time, communities built specifically for them have been few and far between. Since its public launch in April 2023 , The Arb community has experienced remarkable growth in engagement, with membership consistently on the rise.

Communities 121

Communities Community building Industry Crowdsourcing 121

SocMed Sean

DECEMBER 1, 2018

Identifying The Tools And Resources. Regardless of whether you have a team of 25 or are a team of one, these resources might include: 1) Time allocated to social media listening, community engagement, content creation, and customer service. Social Media Community Managers need listening, publishing, and analysis tools.

Blogger 266

Blogger Company Social Media Curata 266

Oktopost

AUGUST 21, 2024

In either case, the creator uses their resources and inspiration to generate the content. Expands Brand Visibility and Reach UGC creators can carry the torch of your brand into the online communities and hangouts they frequent, bypassing the costs and restrictions of traditional advertising.

UGC 106

UGC B2B How To Authentication 106

Buffer Social

NOVEMBER 14, 2023

  That’s just one of the reasons I fell into the world of paid membership communities as a way to build a sustainable business around a social media audience. Over the past five years as a community business strategist, I’ve worked with creators of all sizes to build communities that are profitable and fulfilling.

Communities 130

Communities Social Media Tips Education 130

Social Media Strategies Summit

FEBRUARY 28, 2023

A fast-evolving situation can cause panic and confusion in your community, requiring you to communicate the latest information in a calm, clear manner to the public, stakeholders, and media. You’ll also position your agency as a trusted source working to keep your community safe. This is your crisis communications plan.

Strategy 238

Strategy Construction Resources Press Release 238

Bill Hartzer

APRIL 17, 2025

Aha Community Sees Explosive 4,933% Revenue Growth In a market where digital platforms often rely on algorithms to steer engagement, Aha Community is taking a different route and it is paying off in spades. Supplying the Fuel for Artificial Intelligence A key driver behind Aha Communitys success is its Korean language corpus model.

Reddit 78

Reddit Authentication Communities Privacy 78

Social Media Strategies Summit

NOVEMBER 14, 2024

From a brand awareness and community engagement perspective, jumping on social media trends can be rewarding for higher education institutions. Beyond this, Brett relies on several resources to spot and evaluate trends before they’re played out. However, there are risks attached if you leverage the wrong trends incorrectly.

Trends 264

Trends Brands Education Instagram 264

Social Media Strategies Summit

MARCH 12, 2025

Source: instagram.com Interact with Followers in a Meaningful Way Another excellent way to differentiate your brand especially if you’re looking to emphasize its humanity or dedication to customer experience is to invest in community building. Source: instagram.com Alternatively, you may opt to go all out.

Products 140

Products Social Media Brands How To 140

Sherrilynne Starkie

JANUARY 8, 2018

Project plans, timelines, resources and budgets, activity reports, program evaluation. Community Management. Analytics The tools that support analysis Google analytics, QuickSprout, KissMetrics, Brandwatch, Moz, Cision, Trackur, Sysomos, Simply Measured, more. Strategy Development. Basecamp, Asana, Slack, Trello, G-Suite.

Skills 334

Skills Social Media Sysomos Diagrams 334

Buffer Social

DECEMBER 10, 2024

January 27: Community Manager Appreciation Day January 23: National Pie Day January 29: National Puzzle Day January 29: Lunar New Year (Year of the Earth Snake) The Lunar New Year marks the start of a new year in the traditional lunar calendar, celebrated widely across East and Southeast Asia. May 20: World Bee Day May 26: Memorial Day (U.S.)

Social Media 110

Social Media Meme Small Business Eventful 110

Sprout Social

JANUARY 24, 2025

Need to focus your resources? This means brands need to communicate with sincerity and meaning. This has built a loyal community that aligns with their values. This approach not only entertains but also builds a strong, loyal community around the brand. The UK Sprout Social Index is here to help. Take Innocent.

Trends 103

Trends Social Media Loyalty Authentication 103

Oktopost

DECEMBER 17, 2024

Social causes Social cause posts showcase employees supporting initiatives they care about, like volunteering, fundraising, or participating in community events. When employees share these moments, it feels personal and genuine, strengthening your brand’s image and connection to the community.

Examples 116

Examples Content Authentication B2B 116

Ignite Social Media

NOVEMBER 12, 2024

How well is the brand managing relationships with the community (response time, approach to complaints, etc.)? I’m curious what the right staffing and/or resource allocation for social media would be for our brand. How is our brand doing compared to our competitors? What is contributing to our competitor’s/our brand’s success?

Social Media 78

Social Media FeedBurner MySpace Resources 78

Oktopost

OCTOBER 8, 2024

The more you position yourself as a knowledgeable resource, the more opportunities you’ll create. Invite discussion and interaction to build stronger relationships and foster a community of engaged followers. Becoming a thought leader with AI as your ally AI tools are powerful allies in your journey to becoming a thought leader.

B2B 118

B2B Trends Industry Authentication 118

Hootsuite

OCTOBER 18, 2024

Key takeaways While Reddit isn’t a fit for all brands, it offers exciting opportunities for businesses looking to build authentic connections with niche communities. As a Redditor myself, I take pride in being part of a social platform known for its often humor-driven, niche communities (called subreddits).

Reddit 97

Reddit Tips HootSuite Marketing 97

Sprout Social

JANUARY 30, 2025

But many practitioners are skeptical, as they struggle to secure the headcount and resources they need. Andr uses her passion for community building to not just grow National Geographics followers, but also tell compelling stories that get their audience engaged.

Social Media 95

Social Media Marketing Banking Sports 95

Sprout Social

MARCH 31, 2025

Whether it’s to broadcast live events, such as commencement speakers or guest lecturers, or share student testimonials, YouTube is a channel to build brand awareness, enhance their reputation and engage with their community. This improves transparency, strengthens community relations and builds public trust.

YouTube 90

YouTube Travel Retail Education 90

Hootsuite

NOVEMBER 4, 2024

This kind of alignment is critical for building ongoing brand loyalty, community, and trust. If you’ve connected your social media to your CRM , that’s another data resource! Check whether your competitors have tapped into existing social communities that may also be a fit for your brand.

Analysis 105

Analysis Social Media HootSuite Sentiment 105

Ignite Social Media

SEPTEMBER 11, 2023

No company feels like they have enough resources for what social media requires. Whether you have a large team at a large corporation or a small team at a start-up, you’ll probably find insufficient resources allocated for social media management. Therefore, content production is one of the largest challenges.

Team 174

Team Social Media Social Media Management Marketing 174

Social Media Strategies Summit

DECEMBER 22, 2022

Provide Community News & Updates. Arguably the most obvious use case of social media for government agencies is providing news and relevant updates to your community. Many government agencies have driven a ton of engagement by sharing images and information about their histories and communities.

Social Media 237

Social Media Engagement Transportation Hashtag 237

Janet Fouts

NOVEMBER 10, 2022

About Lynn Abate-Johnson In addition to being a caregiver, mother, and entrepreneur, Lynn is a stellar community manager. She’s currently growing the global online community as “the voice” of the Co-Active Training Institute (CTI) , one of the world’s most respected leadership development and professional coach training organizations.

Training 192

Training Communities Organization Resources 192

Webbiquity SMM

MAY 9, 2023

Efficient Resource Allocation: Social media marketing can be time-consuming and resource-intensive. For example, if your goal is to build community engagement, you need to identify them first and then encourage conversations with them. This will not only solidify your brand voice but build community engagement as well.

Social Media 309

Social Media Tips Marketing HootSuite 309

Social Media Strategies Summit

MARCH 18, 2021

What’s more, it often does this through visual content like infographics, which are highly shareable and help the agency to communicate its points in a way that’s easily understandable. Iowa Department of Natural Resources. Anyone working in social media has heard the phrase “don’t feed the trolls”.

Social Media 279

Social Media Transportation Feedly Feed 279

Social Media Strategies Summit

JANUARY 30, 2024

They couldn’t just delete accounts with low followings because those profiles might just be struggling due to a lack of resources. Get Buy-In From Stakeholders Of course, deleting a bunch of accounts wouldn’t automatically fix the school’s student communications strategy. But where to draw the line?

Social Media 262

Social Media Strategy Case Study Education 262

Social Media Strategies Summit

JANUARY 16, 2025

Since then, the central communications office has played a key role in setting standards around DEIB by having frank discussions, sharing knowledge, running training sessions, and generally baking it into meetings. We set the pathway forward and modeled this culture and work for our colleagues, says Karla.

Social Media 180

Social Media Content Guidelines Education 180