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Best Social Media Monitoring Tools

Bill Hartzer

TNS Cymfony – a Kantar Media company, TNS Cymfony provides customers with market influence analytics – some of the best analytics in the industry. Buzzlogic’s contextual insight boosting tools and meters are a definite added bonus to an already robust repertoire.

Cymfony 152
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Monitoring vs Analytics [Infographic]

Buzz Marketing for Technology

CymfonyCymfony’s dashboard is called Maestro, which is their platform to visualize the data they collect across traditional media, social media and some other proprietary sources. They “don’t talk sentiment” they are “applying social strategically to business objectives”. They struck me as a very small but very custom shop.

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Brand Monitoring: Where Are They Now?

Net-Savvy Executive

Cymfony Acquired in 2007 by TNS, which was acquired by WPP in 2008. Cymfony is now part of WPP's Kantar Media. The first report in the space was Peter Kim's Forrester Wave: Brand Monitoring (September 2006), which introduced us to seven companies: Biz360 Acquired by Attensity in 2010. It's now known as Dow Jones Insight.

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Four Ways to Measure Social Media Marketing Results

Webbiquity SMM

Mid-sized to large firms may rely on fee-based social media monitoring tools like Radian 6 , Alterian SM2 , Cision or Vocus which provide automated sentiment tracking, while global brands can use tools like Neilsen BuzzMetrics or Cymfony.

SM2 191
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Gleanster Market Research Report on Social Media Marketing

Bill Hartzer

The report was written by Jim Nail, former CMO of Cymfony and an ex-Forrester analyst, and Kevin Ryan, former VP of social media at Barnes & Noble. If you do not want to be sold as a lead, then you have the option to purchase the research. I took a look at the Social Media Marketing research data.

Research 113
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What Does Salesforce-Radian6 Deal Mean for Everyone Else?

Net-Savvy Executive

Other acquisitions have tied SMA firms to PR/media (Sysomos/Marketwire, Brandtology/Media Monitors), market research (Cymfony/TNS, Umbria/JD Power, Evolve24/Maritz), and marketing management (Techrigy/Alterian).

Radian6 85
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Social Media Research: Interview with Joel Rubinson of ARF - Part I

Diva Marketing Blog

  I’ve seen better brand equity analysis from TNS/Cymfony who integrate their brand equity tool with listening. .  Listening can help brand tracking be more agile where new vocabulary is injected much faster into the tracker based on what is learned from listening.