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How AI insights improve decision making

Sprout Social

This comprehensive analysis, which can be conducted in multiple languages, helps the bank identify essential improvement areas, such as mobile banking, fees and branch services. For example, a mobile carrier can utilize AI-driven sentiment analysis to tackle customer churn by integrating text analytics with their call center software.

Sentiment 113
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Facebook Updates: Dynamic Ads and Website Custom Audience Enhancements

Jon Loomer

First, a minor label adjustment… On February 17, 2015, Facebook announced the launch of Dynamic Product Ads , a way for advertisers to show ads dynamically to Facebook users based on products they previously visited on that advertiser’s website or mobile app. Devices: Android, iOS devices, desktop and other mobile devices.

Hotels 113
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5 Examples of How AI Chatbots Can Boost Your Marketing Power

Social Media Strategies Summit

By 2021, it is expected that 50% of enterprise companies will spend more on bots and chatbot creation than they will on traditional mobile app development. Marriott International developed ‘ChatBotlr’ for its Aloft Hotels to act as an extension of the front desk and concierge service for its customers. What Exactly is an AI Chatbot?

Examples 185
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Touring the World: Preparing for a Long Trip

The Realtime Report

This also means it’s time to say goodbye to pricey hotel stays and dinners in fine dining restaurants. Also, notify family and friends of this travel plan, so they won’t panic if they don’t hear from you right away after hearing news of a plane crash or terrorist attack somewhere in the world.

Travel 91
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Social Media Sites Rank Lowest For Customer Satisfaction

The Realtime Report

Hotels also show a disparity, ranked at 84 for website satisfaction but only at 77 for overall customer satisfaction. Internet News & Information 73. Twitter Users Log In Via Mobile, #RLTM Scoreboard Smartphones Surpass TV in Time Spent with Media. See below for a full list of the website customer satisfaction scores.

Sites 177
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What Is Omnichannel Marketing and How Are Brands Leveraging It?

Social Media Strategies Summit

The customer can be shopping online from a desktop or mobile device, via phone, in a brick-and-mortar store, or a combination of all of these channels, and the experience will be seamless. As a response, the brand created Mobile Totes. Starbucks drives loyalty and customer experience through its mobile app.

Brands 110
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Budweiser’s Twitter-Powered Bot Knits Holiday Sweaters for Designated Drivers

The Realtime Report

Back in May, Anheuser Busch launched the first ever “ social responsibility blimp ” with a mobile billboard reminding adults to drink responsibly, though judging from the @budblimp account (with just 574 followers) it wasn’t hugely popular on social media. Eniola Aluko (@EniAlu) November 26, 2013.

Twitter 142