Great Case on Social Media Turned Into a Bad One by The Traditional Media
Mindjumpers
JANUARY 11, 2011
Tweet It all started with Lara – a user of social media, unhappy with her wireless company, making a complaint about it on Twitter, the company returned to her and fixed the problem. It is a great story of customer service on social media which one should think about. Be Aware of Your Social Media Presence.
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