Convince & Convert

DECEMBER 8, 2024

Reddit Reputation Management is Crucial but Challenging Over the past several months Reddit has become an integral part of just about any buying journey. And theres no easy way to protect your reputation because you risk being attacked by trolls and make things worse? Reddit marketing is not an easy thing to implement.

Reddit 139

Reddit Google Strategy Content 139

Hootsuite

MAY 20, 2021

Bonus: Save time and download 20 free, customizable Instagram DM templates for your brand , including greetings, partnership requests, FAQ responses, replies to complaints, and more. Instant responses are key to maintaining brand reputation and mitigating the effects of a crisis. See the world through your customer’s eyes.

Social Media 145

Social Media Strategy HootSuite FAQ 145

Jon Loomer

MAY 31, 2023

Very few even have a reliable and stable reputation to know what we’re actually getting. This process also provided motivation to update my Ads FAQ and Glossary (or at least start) since those sections were getting outdated. Apps I Tested This is the most confusing and frustrating part about this very moment in AI.

Training 187

Training Content URL FAQ 187

Sprout Social

APRIL 8, 2021

White papers and industry reports tend to have a reputation for being dry and unattractive. FAQs & tutorials. FAQs and tutorials are used in the retention stage, helping the customer through setup and beyond. This is one of a few ways—besides FAQs and webinars—it guides users through the setup. Example: Pinterest.

B2B 139

B2B Content Case Study Marketing 139

Net-Savvy Executive

NOVEMBER 28, 2011

Where available, I've linked to useful information about APIs, FAQs, and how the scores are generated for each company. api , faq ). Connect.Me (beta) A reputation-scoring system based on individuals recommending each other. api , faq , how ). api , faq , how ). api , faq , how ). api , faq , how ).

Influencer 81

Influencer FAQ API Klout 81

Convince & Convert

JULY 25, 2012

Many brands still don’t understand that consumers aren’t only calling their CSRs or reviewing their web FAQs to find answers. She is also founder and principal of Genuine Media , a marketing agency that helps clients build their individual and brand reputation through social media. Answer the Twitter phone.

Twitter 129

Twitter Brands Avatar Insurance 129

Techipedia: Tamar Weinberg

JANUARY 5, 2012

The 4 Layers of Online Brand Marketing : With your brand as the core, you then have a website, then content development and off page SEO, and finally social and reputation management. Reputation Management. Our Online Reputation Management Playbook : Ever search Google and see “companyname scam”? The writer has.

Marketing 264

Marketing SEO Case Study Small Business 264

Hootsuite

SEPTEMBER 17, 2024

Automated answers to FAQ. With 36% of customers sharing their experiences on social media, a personalized response can make or break your brand’s reputation. If the issue doesn’t fall into the FAQ category or otherwise requires a more nuanced approach, it offers to transfer the conversation to a human agent.

HootSuite 101

HootSuite FAQ Team Directory 101

Ignite Social Media

AUGUST 24, 2020

These tools can also house documents, like FAQs and contact information, in one place for easy access. For internal communication, tools like Slack and Microsoft Teams are commonly used for quick dialog between important contacts for quick responses.

Social Media 173

Social Media Sample Samples Guidelines 173

SocMed Sean

APRIL 12, 2022

However, the problem may be on your side, in which case here are a few ways you can try troubleshooting it: Check reputable sources to see if the problem is on LinkedIn’s side, like @LinkedInHelp on Twitter. Alternatively, you can get help from the FAQs and links in LinkedIn Help or message them through Contact Us page.

Issues 130

Issues LinkedIn Feedly Feed 130

Hootsuite

OCTOBER 22, 2024

Armanino LLP , for example, used its employee advocacy program to equip more employees across the business with the skills and tools to become social superstars — and build the firm’s reach and reputation along the way. answers they can provide to common questions (FAQ), and more. The results? Armanino reached 19.2 politics, etc.),

HootSuite 97

HootSuite Guidelines How To Sentiment 97

Convince & Convert

AUGUST 3, 2017

This will get that page rank higher for your business name, helping you in your reputation management efforts. Add a short business FAQ. This is self-explanatory; we always want Facebook users to get to your site easily. Bonus tip: Link to your page from your website, too. Here’s a great collection of icons to choose from.).

Facebook 162

Facebook URL Templates Template 162

Convince & Convert

AUGUST 26, 2010

or engaged in brand reputation management, often on a weekly basis. The point of tracking software isn’t to determine how many tweets were sent mentioning a company, it’s to figure out what those tweets say, and what the business ramifications are.

Social Media 118

Social Media Strategy Analysis Reputation 118

Hootsuite

APRIL 20, 2020

Gauge their local reputation. Go to Your Reputation in the left-side menu. From the Your Reputation tab of your dashboard you’ll be able to see a map that plots your organic neighbourhood reach. If you find you’re getting asked the same questions often, create a bank of FAQ responses you can use. Share special offers.

How To 145

How To Metrics Reputation HootSuite 145

Kikolani

JULY 9, 2010

Online reputation management and monitoring – how to improve your business’ reputation. How to create a better FAQ page – make it more useful and organized for users. How to build a profitable online business – a challenge that will help you learn how to build an online business from scratch.

Mashup 130

Mashup Resources WordPress SEO 130

The Realtime Report

MARCH 20, 2016

The fact their messages to the company are publicly visible means any company that values its reputation is likely to reply quickly and efficiently. This is why you may have to go through pages of FAQs and ‘troubleshooting’ before they will finally reveal the number.

Web 2.0 93

Web 2.0 FAQ Banking Reputation 93

Sprout Social

AUGUST 30, 2024

Build your brand’s reputation with stronger customer care Some brands (think: Chewy) have made five-star customer service their trademark. Reps are more available to respond to high-priority and timely concerns. This highlights how digital customer service is a benefit for both your team and your customers.

Knowledge Base 129

Knowledge Base Forums Loyalty Issues 129

Hootsuite

MAY 1, 2023

Protect your brand reputation A clear set of social media policies and guidelines for employees defines your brand voice. There can be legal and reputational consequences as well. Be prepared for a crisis Not every brand will have to deal with a reputational crisis. This is key to minimizing reputational damage. #1

Social Media 115

Social Media Guidelines HootSuite Policies 115

Convince & Convert

MARCH 28, 2012

She is also founder and principal of Genuine Media, a marketing agency that helps clients build their individual and brand reputation through social media. Drive customers to your website, email, forums and robust, highly searchable FAQ to answer questions in event they may not need immediate help solving or the use of a live person.

CSR 126

CSR Airlines Loyalty Hashtag 126

Hootsuite

SEPTEMBER 16, 2022

This means you can monitor and protect your brand reputation. Spot changes in your online reputation quickly, so you can play up successes and respond fast to missteps. Learn more about social media automation: Social media automation FAQs. How to create an FAQ chatbot to save time. AI-powered content creation tools.

Social Media 141

Social Media Tools Marketing Analytics 141

Convince & Convert

MARCH 28, 2012

She is also founder and principal of Genuine Media, a marketing agency that helps clients build their individual and brand reputation through social media. Drive customers to your website, email, forums and robust, highly searchable FAQ to answer questions in event they may not need immediate help solving or the use of a live person.

CSR 125

CSR Airlines Loyalty Hashtag 125

Hootsuite

JUNE 28, 2023

Or, learn new questions buyers have about products and use that to revise their product descriptions or FAQ pages. Built into the Hootsuite dashboard, Streams can identify engagement opportunities, track competitors, and protect your brand reputation — all in the same place you plan and schedule social content.

HootSuite 129

HootSuite URL Analytics Forums 129

The Realtime Report

SEPTEMBER 25, 2024

FAQs What is alcohol treatment? You can find alcohol treatment centers near you by searching online, asking your healthcare provider for referrals, or reading reviews to find a reputable facility. If you or a loved one is struggling with alcohol addiction, don’t wait to get help. How can I find alcohol treatment near me?

FAQ 91

FAQ Types Reputation Groups 91

Hootsuite

MAY 29, 2023

Damage to reputation Your company’s social presence contributes significantly to its overall brand reputation. Negative comments, inappropriate posts, or bad reviews can all damage your brand’s reputation. They may post something that is not compliant or that could damage your reputation.

Social Media 103

Social Media Tips HootSuite Policies 103

Hootsuite

MAY 31, 2023

These security risks become amplified when you’re responsible for managing multiple accounts, training employees, and maintaining your brand’s online reputation. Phishing When a hacker poses as a reputable business or source in order to solicit data, information, or money, it’s called “phishing.”

Social Media 83

Social Media Policies Reputation Guidelines 83

Kikolani

SEPTEMBER 19, 2012

A FAQ to reference. Do they have a good reputation? For the money you pay to the service, do they have a guarantee of how much uptime and availability you can expect? If something goes wrong, do you have any of the following? A contact phone number. An account manager. An email address. A support forum. How secure is your data?

Privacy 130

Privacy Exercises Data WordPress 130

Hootsuite

NOVEMBER 28, 2022

Bad customer experiences can cost you your reputation. Enhance brand reputation. This allows customers to get instant feedback on their FAQs. Heyday automates customer support requests like answers to FAQs and product recommendations. A loyal customer’s lifetime value is much, much higher than a one-off purchaser.

Tips 127

Tips HootSuite Survey Software 127

Hootsuite

OCTOBER 20, 2022

Forbes recommends the following measures to help ensure user safety: Using reputable payment providers. Retailers can use an ecommerce chatbot like Heyday to: Answer FAQs. A conversational AI chatbot like Heyday can provide round-the-clock customer support for FAQs in multiple languages. Using fraud prevention tools.

Retail 117

Retail Trends Privacy FAQ 117

Hootsuite

JUNE 22, 2023

Brand representation Brand safety is especially important in healthcare, as a misplaced post or poorly handled comment can cause significant reputation damage. Explore the full Johns Hopkins healthcare social media policy , as well as a handy key points and FAQ page. How to protect personal and professional reputations online.

Policies 101

Policies Template Templates Examples 101

The Realtime Report

MAY 26, 2017

Here are some of the negative impacts bad customer service can have on your company, and how you can make sure you’re avoiding them: Damaging Your Reputation. The reputation of your brand is priceless, and won’t be something you can afford to let slip. This just emphasizes how important your average customer lifetime value is.

Price 70

Price Reputation FAQ Team 70

Small Business Mavericks

APRIL 15, 2015

One of the best ways to develop a reputation for knowing what you are doing is writing a book about your subject. whatever your customers are interested in (start with your FAQs for ideas). There is something impressive about being responsible for all those words, right? troubleshooting techniques. history of your niche. case studies.

FAQ 70

FAQ Case Study Apple Reputation 70

Hootsuite

MAY 27, 2020

Your brand’s reputation is at stake with every post you make, after all. Similar to having saved replies for FAQs, Facebook’s automated chatbots can help handle quick-and-dirty interactions so you can save your personal touch for more complex queries. Comments, likewise, should be intentional and specific. Automating DMs.

Software 145

Software Tools HootSuite Facebook 145

Sprout Social

OCTOBER 19, 2023

And 54% of marketers plan to use them at scale in 2024 for social customer care, along with other resources like FAQs and customer forums, per the 2023 Index. This enables you to actively monitor your reputation to ensure brand health. Building chatbots Chatbots are a compelling AI use case in marketing.

Strategy 141

Strategy Sentiment Marketing Analysis 141

Sprout Social

JUNE 15, 2020

Twitter’s GDPR FAQ , highlighting the company’s role as controller and processor and how the platform’s Tailored Audience Program is impacted by GDPR. Paying close attention to your reputation via social media when it comes to questions, comments and concerns from customers.

Social Media 138

Social Media Privacy Marketing Policies 138

Hootsuite

MARCH 23, 2023

AI copywriting tools can save you a lot of time, but letting false information slip by could do irreparable damage to your reputation and credibility. Using that content as-is could jeopardize your reputation and cause significant legal issues for your business. AI copywriting FAQs What is an AI copywriter?

Tools 142

Tools HootSuite Price Templates 142

Laurel Papworth

MARCH 17, 2010

As you probably know, I believe that while marketing and PR want social networks to be about them and their needs, the customer usually has a specific question they want answered, best suited to Customer Service engaging on support and FAQ issues. Twitter: Reputation Management in Social Networks (18). Speaking 2009 (1).

CSR 65

CSR Eventful Social Media Forums 65

Hootsuite

NOVEMBER 3, 2020

Whether it’s an automated follow-up email asking for a review after a product has been delivered, or incentives like a contest to encourage previous customers to weigh in and share their experience, collecting social proof is vital to building a positive reputation online. Maybe even set up a chatbot to answer customer FAQs.

Brands 145

Brands HootSuite Instagram Price 145